Our goal is to ensure the complete satisfaction of our customers. We understand that sometimes the product purchased may not be exactly what you expected, or there may be an issue during transportation.
That’s why we have created a return and exchange policy that allows you to shop with maximum peace of mind.
If you need to return or exchange a product (Mainland Portugal), the process is very simple. Just contact our customer service team and inform them of the reason for the return or exchange. In accordance with applicable regulations, if you are contracting as a consumer, you have the legally recognized right to withdraw from the contract within 14 days of its conclusion without providing any reason.
We will provide you with all the necessary information so that you can return or exchange the product easily and quickly. Moreover, there will be no additional cost to you, as Unifardas will cover the costs of a return/exchange. If it is necessary to return/exchange the same item more than once, additional shipping costs will apply whenever the customer is found to be responsible.
It is important to note that for the return or exchange to be possible, the product must be in perfect condition and within the designated return period.
We are always available to clarify any questions you may have. After all, our commitment is to your total satisfaction.
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UNIFARDAS® collaborates with Espaço T, promoting inclusion and expanding employment opportunities for young people with special needs or those marginalized in the labor market, focusing on safe working conditions, exceeding minimum standards, and fostering continuous training programs for skills development.
At UNIFARDAS®, we stay up to date with new technologies and the latest innovations that can optimize our production process, making it more efficient and closer to zero waste.
UNIFARDAS® is a partner of Espaço T, an inclusive organization for everyone, with our common goal being to increase employment opportunities for young people with special needs and/or who, for some reason, have been excluded from the labor market. In this space, immigrants will also find a support network in their search for work and housing.
UNIFARDAS® demonstrates its ecological commitment by organizing beach cleanups on World Cleanup Day and collaborating with Seaqual to transform marine waste into upcycled plastic, later used in the production of sustainable fabrics, reinforcing its environmental responsibility.
UNIFARDAS® demonstrates its ecological commitment by organizing beach cleanups on World Cleanup Day and collaborating with Seaqual to transform marine waste into upcycled plastic, later used in the production of sustainable fabrics, reinforcing its environmental responsibility.
