By accessing the Unifardas – Confecção S.A. website, the user expressly subscribes to the terms and conditions of use mentioned below.
The website with the domain name www.unifardas.pt, including all sub-pages, is owned by Unifardas – Confecção, S.A. Rua Joaquim António Moreira, 292 Armaz. 19 | Zona Industrial da Maia 1 – 4470 – 078 Maia
All information and content provided on the site, including images, videos, texts, and information, logos, graphic design, or any document therein, are the industrial and intellectual property of Unifardas or third parties who have authorized their inclusion and cannot be used outside the permitted conditions. Except as provided by law, it is expressly forbidden to copy, store, reproduce, alter, transmit, disclose, commercialize, or otherwise make available to third parties any information provided through this site, unless it is for personal and non-commercial use. Any possible use of information, particularly when authorized, should always refer to the source. Any attempt to alter or upload information or any other action that may cause damage and endanger the system is strictly prohibited and may be punished according to the law in force.
Unifardas provides information about the company on this site, seeking to ensure it is accurate, relevant, complete, and up-to-date. However, Unifardas cannot guarantee the absence of errors and/or omissions and will correct them as soon as they are identified and/or become known.
This site is governed by the applicable regulations of Portuguese and Community Law.
1. Introduction
This document sets out the General Terms of Sale that apply to all customers wishing to purchase products through the online store https://loja.unifardas.pt/.
We ask that you carefully read these general terms of sale, as by using this online store or placing an order through it, the customer acknowledges that they must comply with these conditions in full. Therefore, if you do not agree with all the conditions, you should not use this site.
These conditions may change without prior notice. The conditions in force at the time of contract conclusion will apply.
2. Your Data and Your Visits to This Website
The information or data provided by Customers will be treated in accordance with Unifardas' Privacy Policy. By using this online store, the Customer consents to the processing of such information and data and declares that all information or data provided are true and correspond to reality.
3. Use of Our Website
When placing orders through our Website, the Customer agrees to:
Use this page only for lawful inquiries or orders - if it is considered that the order is not for legal purposes, Unifardas is authorized to cancel it and notify the competent authorities.
Provide the necessary data for processing the order truthfully and accurately, authorizing its processing.
Declare and prove, if necessary, to be of legal age and/or have the legal capacity to enter into contracts.
4. Service Availability
The articles presented on this website are available for delivery on business days in mainland Portugal, the Azores, and Madeira.
5. Contract Conclusion
To place an order, the Customer must follow the purchase procedure established on this website, starting with the acceptance of these General Terms of Sale and finalizing it with a click on "Make Payment."
This procedure constitutes a purchase and sale contract with Unifardas (the "Contract").
Subsequently, the Customer will receive an email, to the email address identified during the purchase process, acknowledging receipt of their order and another confirming its dispatch.
6. Product Availability
All product orders are subject to their availability.
In case of difficulty in timely supply, the Customer will be informed of the unavailability within 5 (five) days of knowledge, and a refund of the amounts already paid for unavailable products will be made within a maximum period of 30 (thirty) days.
7. Information on Products and Prices
The prices charged by Unifardas include the applicable tax by law (VAT). Any change in the VAT rate should be immediately reflected in the prices charged. For orders over €100, the customer will not have to pay shipping costs. For orders below that value, the customer will pay €5 for shipping. These values are valid for shipments to mainland Portugal. For shipments to the Azores and Madeira, shipping costs are calculated depending on the weight of the order, automatically calculated at the time of order placement.
7.1 Prices presented in the online store are subject to change. Prices can be changed at any time, but any changes will not affect orders for which we have already sent an Order Confirmation.
Once you have made your purchases, all the items you wish to buy have been added to your cart, and the next steps will be to complete the order and payment. To do this, you must follow the steps of the purchase process, filling in or verifying the requested information at each step.
7.2 Payment Methods
The customer can make the payment through Bank Transfer, PayPal, MBWay, or Multibanco reference.
Bank Transfer
Unifardas accepts payment by bank transfer. The customer is requested to send proof of payment to facilitate its identification.
Payment with PayPal
Unifardas accepts payment processing through the PayPal system.
Payment with MBWAY
Unifardas accepts payment processing through the MBWAY system, sending a message to the mobile device associated with the provided mobile number for payment. Payment will only be validated after confirmation of the operation in the relevant application on the smartphone.
Payment with Multibanco Reference
Unifardas accepts payment through the Multibanco Reference system. The Customer does not need to send proof of payment of the reference since we are automatically notified by the system.
8. Delivery
Without prejudice to the provisions of the previous Clause 6 concerning product availability, and unless extraordinary circumstances occur, Unifardas will attempt to send the confirmed order within a maximum of 30 (thirty) days from the date of the order.
However, delays or impossibilities may occur due to unforeseen circumstances or events beyond Unifardas' control and contracted transport services (Force Majeure Events).
In both cases, the Customer will be informed of the circumstances in question and will be given the option to continue the purchase, setting a new delivery date, or cancel the order with a full refund of the amount already paid.
Ordered products can also be picked up at Unifardas' headquarters during the online purchase process. In this case, an email will be sent to the customer when the order is ready for pickup.
9. Delivery Impossibility
If it is impossible to deliver the order to the address provided by the Customer, a call will be made first to the contact provided by the customer, and subsequently, a note will be left indicating where the order is located and what to do to have it delivered again. If the Customer is not at the delivery location on the agreed date, they will be asked to contact Unifardas to reschedule the delivery.
If it is impossible to deliver on the second attempt, the Customer will be charged additional transportation costs for each delivery attempt.
10. Right to Cancel the Contract
Under applicable regulations, if contracting as a consumer, the customer has the legally enshrined right to cancel the contract, up to 14 days after its conclusion, without giving any reason.
The withdrawal period will expire 14 days after the purchase of the goods. The right of withdrawal cannot be exercised if the customer has already used the shipped items.
To exercise the right of withdrawal, it is necessary to notify us of the decision to withdraw from the contract through an unequivocal statement (e.g., a letter sent by post, fax, or email).
Postal Mail
Unifardas, S.A.
Rua Joaquim António Moreira, 292 – Armaz.19
4470-078 Moreira da Maia
(Portugal)
Telephone
+351 229 442 280
Unifardas will refund the amount paid for the products through the same payment method used by the Customer for the original transaction, deducted from delivery and return costs.
Unifardas will only process the refund after receiving the products, which must be returned in the same condition as the Customer received them. There will be no refund if the product has been used, opened, or suffered any damage, including packaging damage.
11. Defective Products
If, at the time of delivery, the product does not comply with the contract provisions or a defective product is delivered, the Customer must indicate this on the delivery document and contact Unifardas within 5 business days of receiving the product, making a formal complaint indicating the product details and defects, and will subsequently be informed by Unifardas what to do.
In cases where the defect is revealed during the use of the product or after applying it, the Customer must notify Unifardas within 30 days of becoming aware of or noticing the defect, making a formal complaint indicating the product details and defects, and will subsequently be informed by Unifardas what to do.
12. Personal Data Processing
This website and Unifardas' online sales policy comply with all applicable community and national legal standards regarding data protection, privacy, and personal information security of Customers, in accordance with the terms of the Privacy Policy available at https://loja.unifardas.pt/
Unifardas collects and processes personal data exclusively for the purposes of use, registration, and management of purchases made and for communication of products and services provided by Unifardas, with the legitimacy of the personal data processing based, depending on the case, on the contractual relationship, the consent of the data subjects, or the pursuit of legitimate interests.
Personal data processed within the scope of Unifardas' online sales will be kept for the period necessary to achieve the processing purposes, complying with the legal deadlines, and it is possible for Customers to request, at any time, the withdrawal of consent, objection, or limitation of processing, deletion, or exercise any other data protection rights.
Customers' personal data are processed exclusively by Unifardas, with no communication of data to third parties.
Unifardas facilitates the exercise of rights to Customers who use the Unifardas web for online sales in terms of personal data protection. In addition to always being able to file a complaint with the respective supervisory authority, for any information or the exercise of any type of data protection rights, specifically the rights to information, access, rectification, opposition, limitation of processing, or deletion, data subjects can contact Unifardas, describing the subject of the request and indicating an email address, a contact phone number, or a mailing address for response.
13. Intellectual Property
The Customer acknowledges and agrees that all copyright, registered trademarks, and other intellectual property rights over the materials or content provided as part of the website are, at any time, the property of Unifardas, and may only be used as expressly authorized.
14. Written Communication
The applicable legislation requires that some of the information or notifications that Unifardas sends must be in writing. By using this website, the Customer agrees that notifications with Unifardas are made electronically. Thus, Unifardas will contact the Customer by email, to the address indicated in the purchase process, or provide information through notices posted on this website. For contractual purposes, the Customer agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information, and other communications sent electronically satisfy the legal requirement that such notifications be made in writing. This condition will not affect the rights recognized by law.
15. Waiver Rights
The absence of a requirement on our part for the strict fulfillment by the Customer of any of the obligations assumed by them under a Contract or these Conditions or the lack of exercise, on our part, of the rights or actions due under this Contract or Conditions will not constitute a waiver or limitation in relation to these rights or actions, nor will it exempt the Customer from fulfilling their obligations.
16. Alternative Dispute Resolution
In case of dispute, the Customer may resort to CICAP - Consumer Arbitration Court CICAP:
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
Phone: +351 22 550 83 49 / +351 22 502 97 91
Email: cicap@cicap.pt
Website: https://www.cicap.pt/
In case of an online consumer dispute, the consumer may use an "online dispute resolution" (ODR) system, the ODR Platform, which is competent for resolving disputes relating to contractual obligations resulting from online sales or service contracts.
More information is available at the Consumer Portal – www.consumidor.pt
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UNIFARDAS® supports Espaço T, which is an inclusive organisation, of all and for all, and our common goal is to increase employment opportunities for young people with special needs and/or who, for some reason, have been excluded from the labour market.
We work hard to provide safe working conditions by going beyond the imposed and mandatory minimums.
We support, nurture and offer continuous training programmes aimed at improving skills.
At UNIFARDAS® we keep up to date with the latest technologies and innovations that can optimise our production process making it more efficient and close to zero waste.
UNIFARDAS® is a partner of Espaço T, an inclusive organisation, of all and for all, with the common goal of increasing employment opportunities for young people with special needs and/or who, for some reason, have been excluded from the labour market. In this organisation, immigrants will also find a support network in finding work and housing.
In addition to the sustainable path we have been taking throughout our production and supply chain, UNIFARDAS® participates, supports and organises a beach clean-up every year after the bathing season, in partnership with World Clean-up Day. We are also partners of Seaqual, an entity that, together with some other partners, promotes the collection of ocean waste and its transformation into upcycled marine plastic that will then be used in the production of fabric and other sustainable products.
In addition to the sustainable path we have been taking throughout our production and supply chain, UNIFARDAS® participates, supports and organises a beach clean-up every year after the bathing season, in partnership with World Clean-up Day. We are also partners of Seaqual, an entity that, together with some other partners, promotes the collection of ocean waste and its transformation into upcycled marine plastic that will then be used in the production of fabric and other sustainable products.
